PRO-AV equipment source for resellers, dealers, integrators and solution providers
Shopping cart
Home :: Shipping policies

Shipping policies

AVProSupply Shipping Policy

Free Ground Shipping
We offer free ground shipping on every purchase of $300 and more for US and US territory. Please choose "Free Ground Shipping (UPS/USPS)" option at checkout.

UPS Ground
UPS provides up-to-date tracking information. Ground service takes anywhere from 2-7 working days for delivery depending on destinations.UPS Ground does not deliver on Saturdays, Sundays or Holidays.

USPS Priority Mail/USPS Express Mail
For all shipments shipped via USPS, we offer 'DELIVERY CONFIRMATION' number with each package. Difference between tracking number provided by UPS vs USPS Delivery Confirmation number is: Delivery Confirmation status is updated when the delivery has been made or when the package has made it through major USPS stations.

Air Shipment
Air shipments, Overnight, 2nd day and 3 day select methods offer guaranteed delivery time for your shipment.
If you are in hurry or in need for the items on schedule, select one of these methods. Up-to-date tracking information is provided with each Air Shipment. AVProSupply has the right to choose between Air shipments to meet or reduce delivery time. For guaranteed delivery of multiple items with expedited shipping, please contact our customer service representative for personalized assistance to get your items delivered to you when you need them.

International Customers
We offer shipping via USPS/UPS for our international customers. You can find different shipping options during checkout.


Most items ordered from AVProSupply will be shipped out from our California Warehouse.
Will-Calls are only allowed with Appointment Only - Please call Customer Service to set one up between the hours of 9am to 6pm PST.

Delivery Time Approximation Chart

Method

Processing Time

In Transit Time

Total Time*

FREE GROUND SHIPPING

Within 24 Hrs (Mon-Fri)

2-8 Days
(Mon-Fri)

3-9 Days

3 Day Air

Within 24 Hrs (Mon-Fri)

3 Days
(Mon-Fri)

4 Days

2nd Air

Within 24 Hrs (Mon-Fri)

2 Days
(Mon-Fri)

3 Days

Overnight Air

Within 24 Hrs (Mon-Fri)

1 Day
(Mon-Fri)

2 Days

USPS Priority

Within 24 Hrs (Mon-Fri)

2-5 Days
(Mon-Fri)

2-6 Days

*Total time only includes Monday through Friday business days and only to be used for approximating the delivery time.
**For Puerto Rico, Virgin Islands, and Guam, there is no UPS Ground option. Please choose either USPS or UPS Air shipping methods


CONNECT WITH US


LOCATION
48383 Fremont Blvd #120,
Fremont CA 94538,
United States

LIVE CHAT
or call us:
1 888 902 - 3309
QUESTIONS ?

Our Address:
48383 Fremont Blvd #120,
Fremont CA 94538,
United States
Monday - Friday
8am - 6pm PST
1.888.902.3309 (US Toll-Free)
1.510.257.6570 (Local & International)
sales@avprosupply.com
EMAIL EXCLUSIVES

Copyright © 2017 www.avprosupply.com All Rights Reserved.  Terms and Conditions | Privacy Policy